Reference

How mrlucky8 Handles Your Personal Information

When you open an account with us — whether you deposit via Touch 'n Go eWallet, Boost, or GrabPay — we collect certain personal details to run your account securely.

Account data kept secureLocal payment data protectedNo data sold to third partiesYou control your profile detailsContact us to request access

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HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We use SSL encryption on all pages of mrlucky8, which means the data exchanged between your device and our servers — including login credentials and payment confirmations — is protected in transit. Cookies on our site track session state and your preferred language setting; they do not build an advertising profile. You can clear or block cookies from your browser settings at any time, though doing so may affect your login session. We retain your account data for as long as your account is active and for a reasonable period after closure, in line with standard financial record-keeping practice.

SSL Encryption

Every page on mrlucky8 runs over SSL. Your login, wallet actions, and account details travel encrypted — readable only by our verified servers, not by third parties in transit.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your settings. No tracking cookies are used to build profiles for external advertisers or data brokers.

Data Retention

Your account records are kept while your account is open and for a period after closure to meet financial record requirements. You can request a summary of what we hold at any time.

Access Controls

Within our team, access to your personal data is limited to staff with a direct operational need. Account changes require verification through your registered email or phone OTP.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, update, or remove the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat on the mrlucky8 site, by email, or through the in-app message thread in your account dashboard. For players in Kuantan or Kota Bharu, the same contact paths apply — there is no region-specific process, just one consistent request flow.

Team online

Live Chat

Start a chat session from any page on mrlucky8. Identify yourself with your registered email and describe your data request clearly so we can action it promptly.

Email Request

Send your data access or deletion request to our support email. Include your account username and the specific data you want reviewed, corrected, or removed.

In-App Message

Log in to your account, open the Help section, and submit a message directly. This keeps your request tied to your verified account profile for faster handling.

What This Privacy Policy Covers

mrlucky8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This Privacy Policy applies to all activity on mrlucky8 — account registration, login sessions, wallet top-ups, and support interactions. When you add funds through Touch 'n Go eWallet, Boost, or GrabPay, we receive transaction confirmation data from those payment rails; we do not store your full

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e-wallet credentials on our servers. For FPX and DuitNow transfers, we retain the reference number needed to verify your deposit and link it to your account. We collect your name, email address, Malaysian phone number, and account activity logs. This data helps us verify your identity,
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process payouts to your nominated wallet, and respond to support queries. We may share limited data with payment processors and fraud-prevention services strictly to operate these functions — never for advertising purposes. Your account data is held on encrypted servers, and access within our team is
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restricted to staff who need it to service your account. Access to this platform depends on local law and is available where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy Questions Answered

These are the questions we get most often about how we handle your personal data on mrlucky8. If your question is not covered here, reach us through live chat or your account message thread.

We collect your name, email address, Malaysian phone number, and a record of your account activity. Payment method details like your Touch 'n Go eWallet or GrabPay transaction references are also stored for verification purposes.

No. We do not sell your personal data to advertisers, data brokers, or any third party. We share limited data only with payment processors like Boost or FPX services strictly to complete transactions on your account.

Send a request through live chat or the in-app message thread, using your registered email for verification. We will compile what we hold on your account and send it to your registered email address.

Yes. Submit a deletion request via email or live chat. We will remove your personal profile data. Some transaction records may be retained for the minimum period required by financial record-keeping practice.

Our cookies manage your login session and remember basic preferences like language. They do not track you across other websites or feed data to advertising networks. Clear them any time from your browser settings.

Yes. Deposits via Touch 'n Go eWallet, DuitNow, or any other supported method are confirmed through encrypted channels. We receive a transaction reference — not your full wallet credentials — and that reference is stored on secured servers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister Accountmrlucky8 Login

How mrlucky8 Handles Your Personal Information

Data Handling, Cookies and Account Security

SSL Encryption

Cookie Policy

Data Retention

Access Controls

Reach Us About Your Data

Live Chat

Email Request

In-App Message

Privacy Policy Questions Answered

01 What personal data does mrlucky8 collect when I open an account?

02 Does mrlucky8 sell my data to other companies?

03 How can I request a copy of the data you hold on me?

04 Can I ask mrlucky8 to delete my account data?

05 How do cookies on mrlucky8 affect my privacy?

06 Is my data safe when I deposit using Touch 'n Go eWallet or DuitNow?

Privacy Policy

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